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Claims Reporting and Forms

GENERAL CLAIM INSTRUCTIONS
This information will help us to report your claims in a timely and thorough manner, and within the statutory requirements. All claims should be faxed, emailed or called in as soon as possible.

Our fax number is 301-838-9095.
Our phone number is 301-838-9400.
The email address for reporting claims is tbee@insassoc.com

REPORTING INFORMATION

A) Complete the proper claim form and:

 
Downloadable Claims Forms

To download a form to your computer, right-click the form and select "Save Target As..."

  For Automobile Claims:

1) If reported to police, we need the police report/case number and which police district reported to.

2) If injuries, when possible, should get person's age, which vehicle they were in, what type of injury and where they were taken. If accident resulted in bodily injury to any party involved, immediately report accident to police.
 
3) If your vehicle is involved in an accident with an UNINSURED MOTORIST (This also includes hit-and-run or vehicle theft) you must report the accident to the police. If police do not want to make a report, PLEASE READ INSTRUCTIONS UNDER ITEM C.
   
 
  For Liability Claims:
   
  1) If a utility line is damaged underground, an Underground Damage Form must be completed.

B) All Workers’ Compensation claims are to be reported directly to the insurance company. See additional instructions regarding the reporting of Workers’ Compensation claims below. All other claims may be called, faxed or emailed in to our agency for processing.
 
C) Please report all thefts to the police. If the police will not take a report, get the officer's name and precinct, so we can show the company you made an attempt to file a report.
 
D) Please call us as soon as you receive any SUIT PAPERS. We can give you the exact name and address of the adjuster who is handling the claim. You should either fax or email a copy of the suit papers to us.
 
E) Please be sure to let us know if you feel you are not responsible for a claim. We will then make the insurance company aware and claim will be investigated more aggressively.

WORK-RELATED INJURY REPORTING INSTRUCTIONS

All employee work-related injuries must be reported directly to the workers compensation insurance carrier via telephone as soon as possible. Below is all of the information required to set up a claim at the insurance carrier. Please contact Insurance Associates at 301-838-9400 to obtain the appropriate claims reporting telephone number of your workers compensation insurance carrier.

Company Information
  • Account Number and Location Code (if applicable)
  • Parent Company Name (or Program Name)
  • Policy Number

 

Injured Worker Information
  • Name, Date of Birth, Address, Phone Number
  • Social Security Number
  • Age, Gender
  • Marital Status, Number of Dependants
  • Hire Date, Years in Current Position
  • Current Wage Information

 

Details of Incident
  • When was the accident reported to you and by whom (date, time)?
  • Address where injury occurred?
  • Type of injury (burn, cut, sprain, etc)?
  • Exact body part injured?
  • Cause of accident (slip & fall, struck by object, etc.)?
  • Do you have any reason to question this injury?
  • What is the estimated number of days the employee will lose time at work due to the injury?
  • What is the anticipated date of return to work?
  • Did anyone witness the accident? If so, who?
  • Where was the injured employee treated (name, address, phone number of medical provider facility)?

IF YOU HAVE ANY QUESTIONS REGARDING A CLAIM PLEASE CALL US!

Trisha K. Bee
Claims Coordinator
301.315.6782 (direct)
tbee@insassoc.com

 
 

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